Privacy Policy

Surajmal Shobhachand (“SSL”, “we”, “us”, or “our”) operates this website as an informational platform for our textile manufacturing and export business. This Privacy Policy describes how we collect, use, and protect information you provide when you visit our website or contact us.

You may voluntarily provide information when you:

• Submit an enquiry or contact form
• Send us an email directly
• Apply for a career opportunity

The information collected may include your name, email address, phone number, company name, and the content of your message.

We also collect standard technical data automatically (such as IP address, browser type, referring URL, and pages visited) through server logs for website security and performance. Where we measure aggregate site usage, we use a privacy-focused, cookieless analytics service (described below); it sets no cookies and does not identify you individually.

We record page visits, contact-button clicks and form progress to understand which pages and sources lead to enquiries. These event records exclude form contents, email addresses and phone numbers, and are retained for up to 90 days on Cloudflare. A WhatsApp or email click records only that the link was used.

We use session storage to retain the first page, referring website and campaign tags during a visit, with a new visit starting after 30 minutes of inactivity. When you submit an enquiry, available source information and the relevant product or service page, first country guide and latest guide destination accompany it. This measurement uses no advertising cookies or cross-site identifiers and respects browser Do Not Track and Global Privacy Control signals.

• To respond to your enquiries and business correspondence
• To process career applications
• To maintain and improve the security and performance of our website
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We engage trusted third-party service providers to operate parts of this website. Where these providers process personal data on our behalf, we have selected them based on their published security and privacy practices. The following processors handle data submitted through this website:

• Resend handles contact-form and newsletter-signup delivery. Data submitted through those forms (name, email, phone, organisation, message, and any optional fields you choose to include) is transmitted to Resend, which delivers the message to our staff inbox. Their privacy policy is available at resend.com/legal/privacy-policy.
• Cloudflare Web Analytics provides aggregate, privacy-focused website analytics. It uses no cookies, does not fingerprint visitors or track them across sites, and collects no information that personally identifies you; it processes only aggregate page-view and performance measurements. Their privacy policy is available at cloudflare.com/privacypolicy.

All fonts, images, and other static assets on this website are served from our own domain. We do not use a third-party font service or content-delivery network that would expose your data to another provider.

We do not transfer personal data to any other processor without your knowledge. If we add new processors in future, we will update this section before doing so.

We record which country guides lead to product, service, market, related-article and source links, enquiry clicks and form starts. These records contain page paths, source website domains and guide destinations, but no field contents, contact details, IP addresses or visitor identifiers. They are stored with Cloudflare for up to 90 days and help us improve the guides and understand aggregate demand. This measurement also respects browser Do Not Track and Global Privacy Control signals.

This website does not use advertising or cross-site tracking cookies, and our analytics provider is cookieless. We use session storage for navigation, enquiry context and deduplicating the guide actions described above. This storage is confined to your browser tab and does not create a persistent visitor profile. You may still disable cookies and site storage in your browser settings, though some features may not function correctly as a result.

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Business correspondence is typically retained for seven years in accordance with Indian accounting and record-keeping regulations.

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data where we have no legal basis to retain it
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@surajmal.com.

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Last updated” date at the top of this page. Your continued use of the website after any change constitutes acceptance of the revised policy.

For questions or concerns regarding this Privacy Policy, please contact: